Oakridge Property ManagementMaintenance triage pilot
Theme
Phase two set up
If you choose a second phase, these are the items it starts from. Nothing here commits you before the decision.
- Workflow in scopeSix request types, two decisions open
- Success criteriaAfter-hours baseline due Oct 20
- Permitted actionsSpend limit open
- Access and approversApprovers to confirm
Phase two intake
The four onboarding steps with every item, owner and date. Tick items off as your team sends them.Approvals
What a second phase needs
Access is requested at the minimum each task needs and recorded here. You can withdraw any grant.
| Item | Step | Status |
|---|---|---|
| Request types in scope for phase two | Workflow in scope | Six agreed, two to decide |
| Duplicate report handling | Workflow in scope | Your decision |
| After-hours first triage baseline | Success criteria | Due Oct 20 |
| Unit matching target, 95 percent | Success criteria | Reviewed Oct 13 |
| Vendor visit spend limit | Permitted actions | Open since Sep 25 |
| Vendor dispatch always waits for a named approver | Permitted actions | Agreed |
| Two named approvers | Access and approvers | To confirm Oct 13 |
| Inbox and vendor list read access | Access and approvers | In force since Aug 26 |