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Oakridge Property ManagementMaintenance triage pilot

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Questions and files

Ask Sam or Ines anything about the pilot, send what the next step needs, and keep every file with the record.

3 requests open
  • Attachment size limit raisedMail administrator. 14 requests were classified from text alone while photos could not open.Since Sep 24
  • After-hours inbox timestamps, June and JulyFront desk. The baseline for criterion 5 starts from them.Due Oct 20
  • Retention terms from the engagement agreementFor the security reviewer's checklist.Due Oct 16

Questions

Ask about a run, an exception or a criterion. Answers point at the record.
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File requests

Each request says what it unblocks and by when. Upload straight into it.
Open in File Request

Open questions

Every open question from the report with an owner and a date. Both teams update the same list.
Open in Tasks

Pilot files

The run record export, exception log, permission record and every summary.
Open in Files

Raise a change

A new request type, a permission change or a rule question. Sam frames it before anything changes in the pilot.
Open in Forms